Conference

Agenda



Wednesday 23 June 2021

09:00 – 17:25 [GMT+2]

09:00 – 09:25 Pre-Event Virtual Networking & Live Expo
09:25 – 09:35 Welcoming Remarks
Panagiotis Marketos, Business Editor

SESSION # 1:

Overview of the Payments’ Ecosystem and Regulations Evolution

  • Regulatory progress for the Payments’ Ecosystem
  • Instant Payments – adoption, issues, perspectives
  • Fintechs/Paytechs contribution and alliances with Banks
  • Overview of the Payments developments in 2021
  • Pandemic consequences towards boosting new payments
  • Consumers culture and the actual payments’ needs in the market
  • Unclear as to how predictions for the 2021 payment industry will actually impact businesses
09:35 – 09:50
Institutional Speaker
“An overview of retail payments regulatory developments”
Vasilis Panagiotidis, Director, Hellenic Bank Association
09:50 – 10:05
Institutional Speaker
“Payments in a new digital economy”
Yota Paparidou, President of the Board of Directors, SEPE (Federation of Hellenic ICT Enterprises)
10:05 – 10:20

1-to-1 discussion

“How the Greek cooperative banks respond to the Fintech evolution”
Ioannis Vougioukas, CEO, Epirus Cooperative Bank

moderated by Panagiotis Marketos

10:20 –10:35
Institutional Speaker
“Regulation: a driver to future electronic payments”
Theofilos Kalaitzidis, ICT Supervisor, Supervised Institutions Inspection Department, Bank of Greece
10:35 –10:50 “Future of Payments” 
Paul Thomalla, Global Head of Payments, Finastra
10:50 – 11:05
Institutional Speaker
“The role of DIAS in Instant Payments, TIPS & IRIS e-commerce”
Stavroula Kampouridou, Chief Executive Officer, DIAS SA – Interbanking Systems
11:05 – 11:20

1-to-1 discussion

“Digital Banking vs Smart Banking”
Effie Bitrou, Director, Head of Digital Business, National Bank

moderated by Aggelos Andreou

11:20 – 11:30 “Information Security and Digital Payments; thoughts about current trends”
Dr. John Iliadis, Board Member, (ISC)2 Hellenic Chapter
11:30 – 11:35 Stage Closing Remarks
11:35 – 11:50 Virtual Networking Break & Live Expo
11:50 – 11:55 Session Opening Remarks
11:55 – 12:45
Market Executives on new Payments Panel Discussion
“Secure Payments Challenges, Customer e-Acquisition, and Transactional Trends in the COVID-19 era”
Panagiotis Adamantiades, Retail Commercial Director, Alfa Pastry
Konstantinos Charopoulos, Information Security Manager, Tora Wallet
Elias Kyriakakis, Board Member, Grecotel
Vasilis Magoulas, Financial Payments Development Manager, Dixons SE Europe
Maria Nassiakou, Group CRM & e-commerce Director at Goody’s – Everest Group of Companies, Vivartia
Eva Rodaki, Senior Compliance Officer & Deputy DPO, CIPP/E & CIPM, Kaizen Gaming (Stoiximan/Betano)
Moderator: Dr. John Iliadis, Board Member, (ISC)2 Hellenic Chapter
12:45 – 13:00 Virtual Networking Break & Live Expo

SESSION # 2:

The new Payments Business Landscape

  • Enhancing Customer Experience & Payments contribution
  • Market culture boosting CX in producing actionable benefits differentiating the new transactional models
  • Potential of modern Payments Platforms
  • The new SEPA RTP and the bet of its realization in 2021.
  • Escalating Real-time Payments (RTP) and Peer-to-Peer  (P2P)
  • Instant Payments in 2021 – progress and their wide adoption
  • Reduced Cash usage performance boosting Cashless transactions
  • Redesign Customer Experience – Marketing’s  new engagements
  • Digital cards and the extension of contactless transactions
  • High-Tech, Financial & Social Drivers impacting new payments
  • Issues and consequences of PSD2 & SCA implementation delays
  • The role and penetration of BigTechs and their future strategy
  • Payments for Retail, Gaming, Utilities, Telecomms & prospects for e-Commerce
13:00 – 13:05 Stage Opening Remarks
13:05 – 13:20

1-to-1 discussion

“Digital Transactions and Cyber fraud”
Christos Topakas, Group IT Security & Control Senior Director, Piraeus Bank Group

moderated by Aggelos Andreou

13:20 – 13:35 “Building a ‘Phygital’ ecosystem around retail payments”
Costis Paikos, Director, Head of Digital at OPAP
13:35 – 13:45 “New Payment Platforms – Enabling a multi-rail future” 
Panagiotis Polydoros, Business Development Director, Mastercard Greece, Cyprus & Malta
13:45 – 14:00
Firechat
“Digital Payments and the Economy”
James Pomeroy, Global Economist, HSBCmoderated by Dimitrios Salampasis, Asst. Professor, Swinburne University
14:00 – 14:15 “Transformational Dynamics in Payments: Reimagining Competition in Global Markets”
Dimitrios Salampasis, Asst. Professor, Swinburne University
14:15 – 14:20 Stage Closing Remarks
14:20 – 14:35 Virtual Networking Break & Live Expo
14:35 – 14:40 Session Opening Remarks
14:40 – 15:35
International Experts & Fintech  Executives
Panel Discussion
“Cracking the FinTech conundrum: on the trail to a new financial services narrative”
Duncan Hugh Cameron, Lead Consultant, Capgemini Invent
Dimitrios Psarrakis, Director of the Brussels Council, Digital Finance Strategy Advisor to the European Parliament
Briana Marbury, Executive Director, Interledger Foundation
Nasir Zubairi, CEO, The LHoFT Foundation
Dr. Patrick Schueffel, Adj. Professor HEG Fribourg

Moderator: Dimitrios Salampasis, Asst. Professor, Swinburne University

15:35 – 15:50 Virtual Networking Break & Live Expo

SESSION # 3:

Investing in High-Tech for Payments’ Actionable Solutions

  • Focusing on Cybersecurity and effective Risk Management
  • Cross-border Payments – the next high-tech step
  • Holistic CX – Upgrading through ways of services’ support
  • Data-driven Marketing, capitalizing AI, BigData, Insight Analytics
  • Digital Channels, Mobile Payment Services and their performance
  • High-tech rally, transparency, and flexible payments
15:50 – 15:55 Stage Opening Remarks
15:55 – 16:10

1-to-1 discussion

“Customer experience driving digital payments”
Alexandros Hanialidis, Digital Banking Director, Attica Bank

moderated by Aggelos Andreou

16:10 – 16:25
International Speaker
“Rise of cross-border global payout solutions”
Martin Koderisch, Principal, Edgar, Dunn & Company – Strategic Payments Consulting
16:25 – 16:35 “Blockchain & DLT ecosystem and projects in Greece”
George Karamanolis, Chair, Hellenic Blockchain Hub
16:35 – 16:40 Stage Closing Remarks
16:40 – 17:25
Bank CIOs
Panel Discussion
“High-Tech Breakthrough Solutions empowering the new Payments”
Alex Drimiotis, Head of Payments & Cash Management, Eurobank
George Marinos, Digital Transformation, National Bank
Nassos Pavlidis, Director of the Financial Products Division, Alpha Bank
Nikos Petrakis, Director, Cards Business, Piraeus Bank Group

Moderator: Panagiotis Anastasakis, President & CEO, PRIORITY

17:25 – 17:30 Closing Remarks
Panagiotis Marketos, Business Editor

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